Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Wombwell | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and handling it responsibly. This policy explains how Pharmacy Weight Loss Wombwell collects, uses, and protects your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Wombwell is a GPhC registered online pharmacy weight loss clinic serving patients in Wombwell and across the UK. We act as the data controller for all personal information you provide to us. Our GPhC registration number is 9012511.

2. Data We Collect

To provide our pharmacy and weight loss services safely and effectively, we may collect the following information:

Personal details: Full name, date of birth, address, phone number, and email address
Health information: Medical history, current medications, weight, BMI, and relevant health conditions
Payment information: Billing details processed securely through our payment provider
Technical data: IP address, browser type, and website usage information collected via cookies
Communications: Records of any messages, consultations, or correspondence with our pharmacy team

3. How We Use Your Data

Your information is used for the following purposes:

To assess your suitability for weight loss treatments and provide clinical consultations
To dispense and deliver approved medications — orders are dispatched within 1 working day of pharmacist approval
To process payments and manage your account
To communicate with you regarding your treatment, orders, and any clinical follow-up
To comply with our legal and regulatory obligations as a GPhC registered pharmacy
To improve the quality and safety of our services

We process your health data under the legal basis of providing healthcare treatment and our legitimate legal obligations. All other personal data is processed on the basis of contractual necessity or your explicit consent.

4. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how our site is used. Cookies are small text files stored on your device. We use:

Essential cookies: Necessary for the website to function correctly
Analytics cookies: To understand visitor behaviour and improve our website
Functional cookies: To remember your preferences and personalise your experience

You may adjust your cookie preferences at any time through your browser settings. Disabling certain cookies may affect how our website functions.

5. Third-Party Sharing

We do not sell your personal data to third parties. We may share your information only in the following limited circumstances:

Healthcare providers: With other clinicians or your GP where necessary for your safe care
Delivery partners: Your name and delivery address are shared with our courier service to fulfil your order
Payment processors: Secure payment providers process your billing information on our behalf
Regulatory bodies: We may be required to share information with the GPhC, NHS, or other authorities to meet our legal obligations

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention and Security

We retain patient records for a minimum of eight years in accordance with NHS and pharmacy regulatory guidance. Technical and organisational measures are in place to protect your data from unauthorised access, loss, or disclosure. All data is stored securely within the UK or European Economic Area.

7. Your Privacy Rights

Under UK GDPR, you have the right to access the personal data we hold about you, request corrections to inaccurate information, and ask us to delete your data where there is no lawful reason to retain it. You may also request that we restrict how we process your data or object to certain uses of it. To exercise any of these rights, please contact us directly using the details below and we will respond promptly.

8. Contact Us

If you have any questions about this privacy policy, wish to exercise your data rights, or have a concern about how your information has been handled, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Wombwell
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk